Service Desk engineer Jobs and Roles Description

They must record incidents correctly and categorize and prioritize them as per their team procedures. Engineers carry out an assessment of issues thoroughly with end users to aid in the first point of contact problem resolution. They manage active directory and group policies.

Engineers follow up on issue status and update information on the same. If they receive any feedback or suggestions, from clients, they pass them on to the appropriate departments.

They should be knowledgeable about networking and WAN technology. If they have certifications from CompTIA in A+ or Network+, it would be beneficial. They must have had hardware troubleshooting experience and be conversant with networking protocols and ITIL.

Find here about the service desk engineer roles and responsibilities

Career Scope of Field Solutions Architect Jobs

A field solution architecture is one of the essential parts of organizational success. The field solution architect (FSA) is responsible for working together with internal and external sales department to plan, organize, and sales strategies.

The project managers drive the primary role for managing solution delivery; Solutions Architect will play a proactive role in leading project design and implementation – like creation architects of the installation site, who remains with project leaders until completion of the site – ensuring quality, usability and time to market. With this holistic approach, a role we call the solution architect.

Additionally, he should have a supporting role in the project management domain, ensuring that planning, resources, commitments and risk recognition stay in line with the solution under defined procedures.

IT Career of CompTIA Linux Plus

CompTIA CertMaster Practice for Linux + is an adaptive e-learning tool that helps you prepare for your CompTIA Linux + exam. It checks what you already know and identifies knowledge gaps to focus your studies on what you need most. Master the CompTIA Linux + curriculum and test with confidence with CompTIA CertMaster Practice.

Unlike vendor-specific certifications, CompTIA Linux Plus encompasses several distributions, validating skills that help prevent platform traps, and that promote more flexible approaches to Linux system troubleshooting.

CompTIA Linux+ validates the competencies required of an early career system administrator supporting Linux systems for various IT businesses around the world.

Upcoming Jobs of CompTIA PDI+

Technicians in customer service, field service, help desk, network support and service center roles, especially those working for large companies in the print and document imaging segment, have demonstrated their knowledge and skills through CompTIA PDI+ certification. After the PDI+ exam retires, CompTIA recommends that technicians validate their print and document imaging skills by earning the CompTIA A+ combined with vendor-specific training.

The PDI+ certification program has eight domains. The first domain is the Print Engine Process and Components, the second one is Scan Process and Components, General Troubleshooting is the third domain, the fourth domain is Basic Electromechanical Components and Tools,  connectivity is the fifth domain, Color Theory, Professionalism and Communication, and Safety and Environment, are the sixth, seventh, and eight domains, respectively.

Know more details about the CompTIA PDI Plus.

What is CompTIA Network+

CompTIA Network+ N10-007 has been updated and reorganized to address the current networking technologies with expanded coverage of several domains by adding:

  • Critical security concepts to helping networking professionals work with security practitioners
  • Key cloud computing best practices and typical service models
  • Coverage of newer hardware and virtualization techniques
  • Concepts to give individuals the combination of skills to keep the network resilient

Know more details: https://www.fieldengineer.com/skills/comptia-network-plus

Comptia PDI+ Jobs In IT Sector

Technicians in customer service, field service, help desk, network support and service center roles, especially those working for large companies in the print and document imaging segment, have demonstrated their knowledge and skills through CompTIA PDI+ certification. After the PDI+ exam retires, CompTIA recommends that technicians validate their print and document imaging skills by earning the CompTIA A+ combined with vendor-specific training.

After passing the PDI+ exam successfully, the candidates will be able to do the following:

Will be able to recognize the basic printer types and color models.

Know the basic concepts of electromechanics.

Find out the basic technologies used in inkjet printers and more.

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How To Find a Freelance Field Solutions Architect

Field Solutions Architect (FSA) works in the field of Telecom and Information technology. They concentrate on framing the top technology solution to meet a specific business need in their area of expertise, whether its applications, hardware or infrastructure services. Field Solutions Architect (FSA) role focuses on pre-sales solution design. The technologies solutions provided by the architect is one of the key factors for increased customer satisfaction.

Broadly the field solutions architect’s job description is classified as technology, sales, and sales support.

 

Details Of Comptia Network+ Jobs and Salary

The CompTIA Network+ curriculum covers network technologies, installation and configuration, media and topologies, management and security. After taking this free online self-paced course, you’ll be able to distinguish between different types of networks, identify features of VPN and VLAN, differentiate and implement appropriate wiring standards, categorize WAN and LAN technology types and properties, implement a basic wireless network and recognize basic network attack types. It’s a wide variety of knowledge that can be used for job roles such as a network administrator, network technician, network installer, help desk technician and IT cable installer.

This online Network+ course is recommended for individuals who work in, or are looking to get into networking, cabling and systems administration, prior experience is not required. In addition to building one’s networking skill set, this course is also designed to prepare an individual for the Network+ certification exam, a distinction that can open a myriad of job opportunities from major companies.

Dell EMC Proven Professional Job Demand

The Spanish dome of Dell EMC confirms the good progress of the merger.

The consolidation of both companies, announced two years ago and started one ago, continues apace, according to the managers of Dell EMC in Spain: Isabel Reis and Ricardo Labarga. However, although the client has been completed, there is still a year for both companies to be fully integrated.

“In a merger it is normal for employees to leave, in our company we are hiring personnel, especially in the commercial area and pre-sales “. This was stated Ricardo Labarga, general manager of Dell EMC Commercial Business , in a meeting with the press in which the manager (from the old Dell, where he was the CEO), and Isabel Reis, general manager of Dell EMC Enterprise Business (from the former EMC, where she was the company’s general manager in Portugal) gave her vision of a merger that is now one year since its launch and has generated the largest firm in the technology market, a giant of 74,000 million of dollarsand that it offers products that, as Reis recalled, “range from the PC to the cloud “.

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