The professional has to provide operational support to customers for implementations and management of Dell EMC solutions. They should work closely with the customer on Dell EMC Best Practices. The Dell EMC Proven Professional must offer solutions to the customer for improving their use of Dell EMC backup. They will provide them with recovery solutions to help maximize their satisfaction with Dell EMC. The professionals actively contribute to the configuration, layout and performance tuning of EMC and non-Dell EMC products.
The professional must provide all the necessary assistance and report to the project manager, while assigned any active customer engagements. They have to advise the project manager about the time and effort required to carry out any assigned deployment activities. The Dell professional should prepare, maintain and submit the activity progress and must make sure everything is going as per the published procedures.
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